We will process your order within 3 business days and provide step by step tracking for the package through email and SMS.
Location
Business Days
United States
6 to 12
Canada
8 to 12
Australia & NZ
4 to 10
United Kingdom
5 to 10
Germany
5 to 10
Italy
5 to 10
France
5 to 10
Japan
5 to 10
Rest of EU
5 to 12
Rest of World
10 to 20
Wrong size, or simply changed your mind? No worries. You have 30 days to return or exchange your item — and if you're swapping for a different size, the exchange is free! Just drop us an email and we'll take care of the rest.
Please note: seasonal products like our Christmas Pajamas can be returned for a refund up until December 20th. After this date, we only accept size exchanges.
We're absolutely in love with these Christmas pyjamas! 🎄❤️
The festive print is gorgeous, with the cutest little candy canes and Christmas details. The fabric feels wonderfully soft, and the quality is excellent!
We particularly appreciate how well they're designed for dogs with broader chests. Iris looks absolutely adorable in them, and the fit is fantastic without feeling restrictive.
Perfect for cosy winter evenings, Christmas morning and, of course, some very important festive photos! 🤣❤️
We couldn't be happier with them!
I purchased the sun shirt in a size small for my chihuahua and it fit great! The pjs unfortunately in the same size (s) are too tight and short in length for her
Store owner replied:
Hello Emmaline,
Thank you for your review.
We're glad to hear that the sun shirt fits your Chihuahua well, but we understand your concerns about the Christmas pajamas feeling too tight and short in length despite being the same size. While the pajamas appear to fit reasonably well in the photo, we'd be happy to take a closer look to ensure your pup has a comfortable fit.
Someone from our team will be reaching out to learn more about your experience and help determine whether a different size would be more suitable. We also offer a free exchange to help identify the correct size. If you have any additional details or your dog's measurements to share, please feel free to contact us at service@sparkpaws.com.
Best,
Spark Paws Team
My first time purchasing from spark paws. I was pleasantly surprised by the superior quality of these pj’s compared to items I have purchased elsewhere. They were so soft and perfect fit using your size guide. Belle is adorable and really enjoyed wearing her new pj’s. I will be a repeat customer!
PS… they did not fade or shrink when washed!
My only issue right now is, it seems to slip down from the neck. However it is a dog and can't expect it to stay on perfectly.
Overall very satisfied.
I hope it holds up, and doesn't just fall apart.
Our dogs wearing 3x and 5x! Great fits. The 3x fits our pittie rescue who weighs about 50lbs. The 5x fits our Dogue de Bordeaux x Rottweiler mix who weighs 125 lbs!
I love the clothes they fit my pittie girl perfectly and the quality is fantastic.
I have purchased several different items from them and will continue to shop here.
I have to admit this is my favorite of the designs for this year. The blush pink is perfection! These pajamas are soft and comfortable, elasticated and very easy to put on. My dogs love them! This girl is a 7 month old 40kg American xl bully and she’s wearing size x3
Store owner replied:
Hello Dawn,
Thank you for your review.
We understand how disappointing it can be when the Dog Christmas Pajama doesn’t fit as expected. While sizing can vary depending on your dog’s measurements and proportions, we offer a free exchange to help identify a more suitable size for your pup.
For returns requesting a refund, the return shipping cost is the customer’s responsibility, as outlined in our return policy. However, if you’d prefer an exchange, we can help cover the return shipping label to make finding the right fit easier. If you need assistance, please contact us at service@sparkpaws.com.
Best,
Spark Paws Team
Absolutely fantastic customer service! I asked for help as the size I ordered was too big. They came back to me quickly and were so helpful. The quality of the items very good. I would definitely order again and have and will continue to recommend Spark Paws 😁
Store owner replied:
Hi Natasha,
Thank you for your review.
We’re sorry to hear that the 3XL size still wasn’t the right fit for your dog. Finding the correct size can vary depending on the style and fit preferences, and we understand how important comfort is when choosing apparel for your pet.
Someone from our team will be reaching out to you directly to assist. You can also contact us anytime at service@sparkpaws.com.
Best,
Spark Paws Team
I originally bought an XL and it was too small. Instead of sending back the XL, Spark Paws let me keep the wrong size to donate, and sent me the next size up no charge! It was excellent and the 2XL fits my girl perfectly! Hands down an awesome experience and will continue to recommend and buy from you guys!
Don't order from this Company! I ordered a size up in case they ran a little small but it was much much too small, and when I needed to exchange it - which they promised free exchange is on the first one - the Customer Service completely sucks!! I would never recommend this Company. I've still been waiting for a week of back-and-forth trying to get my merchandise credit which they offered me so I didn't have to mail it back to China. this was after taking two weeks to arrive because they Shipped from China. Do not order from this Company it is a scam!!
Store owner replied:
Hi Barb,
Thank you for your review.
As a global company, some items ship from China while others may ship from the US or UK depending on inventory. We also provide sizing guides on each product page and offer free exchanges on first orders to help ensure the perfect fit. We apologize for the delayed responses during the busy holiday season and appreciate your patience.
Our team will reach out to assist, and in the meantime, you can contact us at service@sparkpaws.com should you have any questions.
Best,
Spark Paws Team
I have a French Bulldog so the fit was a little tight around the shoulders. Very good quality product though and very helpful customer service.