We will process your order within 3 business days and provide step by step tracking for the package through email and SMS.
Location
Business Days
United States
6 to 12
Canada
8 to 12
Australia & NZ
4 to 10
United Kingdom
5 to 10
Germany
5 to 10
Italy
5 to 10
France
5 to 10
Japan
5 to 10
Rest of EU
5 to 12
Rest of World
10 to 20
Wrong size, or simply changed your mind? No worries. You have 30 days to return or exchange your item — and if you're swapping for a different size, the exchange is free! Just drop us an email and we'll take care of the rest.
I'm very happy with the jumper. It's super cozy and I love the colors and the name! Cyber Punk!!
My dog seemed comfortable wearing the jumper for the day without trying to resist while I was putting it on him😊🐶🐕🤩
I love my matching Cyber Punk hoodie with my frenchie Ozzy! The quality is absolutely amazing, the colors are so vibrant, and we look so cute! I've already received so many comments on them! I can't wait to buy more Spark Paws hoodies so I can twin with my pup!
Best dog gear ever. However, the hoodies they make for us lesser deserving humans are amazing. Warmest sweatshirt I’ve ever owned. And I’m an avid skier.
Love our matching set! We received a lot of compliments and a friend already purchased a set. The quality exceeded my expectations! Will be purchasing more outfits to match my lil furry child.
First experience and absolutely perfect from the day I ordered I got updates and check in messages constantly and once the products came they were exactly as described and perfect
We dress our Puggy all of the time. So when I saw these hoodies, I had to buy a matching set for all 3 of us I was stoked! We went on a little trip to do some shopping in our matching hoodies in style. We got numerous compliments and a bunch of pawsitive comments. The colors are so saturated and look great! We love the comfort and warmth of our hoodies! Thank you!
Honestly surprised by the quality of the hoodie better than many hoodies I have gotten at the same or higher price. Fit is great both for me and my wife. And we get to match our little puppy!
I was skeptical buying dog hoodies since any dog sweaters/jackets I’ve bought don’t fit super well. We took a chance with the killer Black Friday sales. My dogs don’t typically love clothes, but will wear them when it’s super cold out. My dogs actually get excited putting these on! Our short haired dog kept his on for days and didn’t want to take it off, but it needed to be washed. He’s our high maintenance dog with separation anxiety issues. Although we just got a hoodie and not the compression jacket, we’ve noticed improved behavior while we’re gone when he’s wearing it! We only had these a few days and have already ordered another for each of our dogs as well as the water resistant jackets. My husband and I each got matching hoodies, and they are super comfy. The material on the inside is so soft and reminds me of one of our favorite couch throws. If you have sensory issues I would highly recommend!
We got your sweater package through Instagram and I tried it out. I first put it on I realized how soft and comfortable it was. The minute I put it on my baby boxer that calmed her down and she didn't fight me when I put it on. We live by the beach in Newport Beach Huntington area and we always go to Main Street every Sunday. I have an E bike and I put her in the basket on the back and everyone comments how cute they are. We have to get more colors so we can take more pictures. Would love to get Izabella some more gear. And would love to share pics and spread the word during the process.
My dogs are wearing your fabulous hoodies while they're spending time at the best boarding facility in the world. I'll be ordering these as soon as I find out the sizes they're wearing. Don't they look great????
Quality of fabric is nice but sizing is egregiously incorrect. I reached out to customer service for assistance and they recommended the next size up and did a free exchange. When I received the new size, it still was too small, no where near the sizing chart provided on the site. When requesting assistance again customer service was adamant on charging me a restocking fee and to cover shipping myself if I wanted a bigger size. I refused to pay for a product that is falsely advertised with sizing and a size customer service assured me would fit. Their input combined with sizing chart should be accurate and is not and I believe they should stand by their product or fix the issue at their cost not the customers.
I’m 5”8, 195 lbs muscular build and sizing chart says in a medium which was no where near fitting. They suggested a large and also go extremely slim and short before washing. The large measures almost 21.75” across the chest and 25” from the back of the neck to the bottom. This is inches shy of an actual large that I usually wear and their site says a large should be 47”-49” chest and 28-29” length. So that’s roughly 4” off on the chest and 4” off for the length. How is that the customers fault and can’t get an exchange?
Store owner replied:
Hi Joey,
Thank you for taking the time to share such detailed feedback. We’re truly sorry for the frustration caused by the sizing discrepancies and your experience with customer service. We completely understand how disappointing it is when the sizing chart and product recommendations don’t match expectations, and we sincerely apologize for the inconvenience this has caused.
Your concerns regarding sizing accuracy and the difficulty with exchanges are very important to us, and we’ll be forwarding your feedback to our team to help improve both our product sizing and support process.
Our team will be reaching out to you directly to assist in finding a resolution and ensure this matter is addressed fairly. We appreciate your patience and the opportunity to make this right.
Best,
Spark Paws Team
First time ordering last year, I was 100% satisfied. This year I’m so disappointed in what I ordered vs what I got. I feel like I waisted my money and had a disappointing Christmas morning when we realized the order I was sent is way smaller than that I was ordering.
Everything is WAY smaller and nothing will fit.
Store owner replied:
Hello Jaina,
Thank you for your review.
We’re sorry to hear about your disappointment. Last year you ordered a 5XL, while this year you ordered a 4XL and a Medium, which is why the items fit differently. We offer free exchanges and include measurements and a size guide on each listing to help choose the right size.
Someone from our team will reach out, and you can also contact us anytime at service@sparkpaws.com.
Best,
Spark Paws Team
purchased as a gift and the measurement chart was great help to ensure the right size for my daughters dog
Love the bright colored hoodie! It's warm without being overly thick and heavy. I ordered up in size to have a baggier fit. I'm 5'9" and XL fits great! Hoodies are consistently good material, wash well, and are stylish. My bulldog and I get compliments whenever we're out and about. Highly recommend!