I am very happy with the harness, and it fits. However when Nala pulls the harness twists around her body so the grab handle ends up on her side instead of her back. Do you have any suggestions to correct this problem? I have attached photos.
This very nice, sturdy harness looks really cool on medium to large dogs. For example, on a Staffordshire Terrier or a Bull Terrier.
Unfortunately, it’s too wide and too heavy for a French Bulldog. But we are very happy with the Harnass
Store owner replied:
Hello Ellen,
Thank you for your review.
We're sorry to hear the harness didn't fit as expected. Our harnesses feature multiple adjustment points to help achieve a secure and comfortable fit, though some adjustments may be needed before the buckles can be fastened properly. We understand sizing can sometimes be tricky, and we're glad our Customer Support team is already assisting you. We also offer a free exchange on first orders to help identify the correct size if needed.
Someone from our team will continue working with you through your existing support conversation. If you have any additional questions, please feel free to contact us at service@sparkpaws.com.
Best,
Spark Paws Team
The harness is very heavy. The harness shifts on my dogs body and the handle ends up on her side when we’re walking. I ordered large and the neck piece is too big. I can’t adjust it anymore. Maybe medium would have fit better. Also the clasp in the leash is difficult to snap onto the harness. It feels cheap and is a bit too small for the rings.
Store owner replied:
Hello Michel,
Thank you for your review.
We're sorry to hear that the harness felt too heavy and didn't provide the fit and functionality you expected. Our harnesses are designed with durable materials and hardware, but we understand that sizing can affect how securely they sit on a dog's body. We offer a free exchange on first orders to help identify the correct size and achieve a better fit.
A member of our team will be reaching out to assist you further. If you have any questions, please feel free to contact us at service@sparkpaws.com.
Best,
Spark Paws Team
The harness is sooo heavy. Nice material. Difficult to get adjusted and to stay. Feel like we won’t be using it much, and I’m back to looking for another one.
Store owner replied:
Hello Katherine,
Thank you for your review.
We're sorry to hear that the harness did not meet your expectations. While the harness is designed with durable materials for strength and support, we understand that the weight and adjustment process may not be ideal for every dog or owner. We appreciate your feedback and will share it with our product team as we continue to improve our products.
Feel free to reach out to us directly at service@sparkpaws.com for exchange and our team will be happy to help.
Best,
Spark Paws Team
The sizing feels a little bit off. I purchased a small and this is definitely not what I would call small dog sized, I used the breed size of a Boston terrier and I can't imagine a Boston fitting into this. It's incredibly heavy duty and the quality is phenomenal. The only part that I wasn't impressed with the quality was the actual connector on the leash, it feels very flimsy and cheap, but genuinely every single other thing about this feels incredibly sturdy and well made. The leash is also incredibly well made and it seems like they thought of everything. The only reason this doesn't get 5 stars (I would give 4.75 if I could) is because the sizing situation but it's such good quality and I have another dog it fits, so I'll keep it.