The collar and lead are both well made and seem robust at this point. Lola the dog seems to like the slight elasticity the design provides. I like the inbuilt areas where I can get a bit extra grip and control I need when out with a big dog.
I haven't tried the seat belt attachment yet.
The colour is strong a bit more pink than the red I imagined when making my choice. This is fine for me out on walks but my son isn't over the moon at Lola's pink confection! I might have to indulge in another colour but I would be gappy to do that !
The plastic buckle on the leash handle is already jammed.
The collar was unbelievably big (for a size Small) most definitely did not fit my border collie as I had hoped. Could not figure out a way to return. I had to assume that because it was at a discount I would not be able to exchange or return so I had to sell it on my own.
Store owner replied:
Hello Valeria,
Thank you for your review.
We’re sorry to hear about the issues you experienced with the leash handle and the fit of the Small collar. We understand how frustrating it can be when a collar doesn’t fit as expected, especially when you’ve relied on the available sizing information when choosing a size.
Discounted items may still be eligible for our return or exchange options depending on the circumstances, and our team can help clarify the options available for your order. We’d also be happy to learn more about the jammed buckle so we can better understand what happened. If needed, you can reach us directly at service@sparkpaws.com.
Best,
Spark Paws Team
I love the collar, it fits perfectly and looks great, unfortunately the multi use lead is not fit for purpose, the idea of it is good but in reality you can’t actually hold the lead at the handle end without the blue buckles popping open everytime the dog pulls, which my large puppy does a lot as we are still working on training for that. I am unable to use this lead and am now having to wait until next payday to be able to order the matching standard lead.
Store owner replied:
Hello Lucy,
Thank you for your review.
We’re glad to hear that you love the collar and that it fits your puppy perfectly. We’re sorry to hear about the issue you’ve experienced with the multipurpose leash, especially when the buckles open while your puppy is pulling.
Someone from our team will be reaching out to learn more about what’s happening with the leash and see how we can help. If you have any additional details to share, please feel free to contact us at service@sparkpaws.com.
Best,
Spark Paws Team
Have an 80 obsession potties, he is a joy, snuggle bug...but he like to pull. Not anymore! And he looks so handsome
Love the quality of the collar and leash. The colours get so many compliments. I would however prefer that the clip for the leash not be a screw lock design. Also for bigger dogs than mine I would not have been thrilled by any of the plastic buckles on the product.